12. Our advice in this case is to first try: paying through a different browser, try using different card, clear browser cookies and cache and check if you entered the correct card details. If you have tried all of this and it still isn’t working, contact us to help you. We can make a special payment link for you, and you will be able to pay by clicking on the link that you received from us. When you click on this link after you complete the payment you will see a pop-up saying "Order Error", please don't worry about the text you see → this means that your payment went through and your order is now confirmed.